SERVICES

Technology that works the way your organization works.

From network infrastructure and cybersecurity to Galaxy POS, Dynamics 365, reporting, AI, and custom applications, we help mission-driven organizations simplify technology and move faster.

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CIO

Fractional CIO

EXECUTIVE TECHNOLOGY LEADERSHIP

Senior technology leadership for nonprofits that need CIO-level strategy, governance, budgeting, vendor oversight, cybersecurity planning, and executive guidance — without adding a full-time CIO to payroll.

A fractional CIO can help leadership connect technology spending to mission priorities, build a multi-year roadmap, reduce vendor sprawl, strengthen risk management, and give the board a clearer view of technology decisions.

Technology StrategyBudget PlanningBoard GuidanceVendor ManagementCybersecurityAI Strategy

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IT Managed Services

From network optimization to hardware management, our IT support keeps systems secure, reliable, and ready for growth. We handle software updates, performance monitoring, cybersecurity, disaster recovery, and day-to-day technology needs so your team can stay focused on the mission.

Whether you need routine maintenance or a proactive technology partner, we can build a support approach around your environment and priorities.

NetworksHardwareMonitoringDisaster RecoveryMicrosoft 365

GAL

Galaxy POS Admin

ONGOING GALAXY ADMINISTRATION

Outsource the day-to-day administration of Galaxy POS to a team that understands museum, attraction, and nonprofit operations. We handle the configuration work your staff would otherwise manage internally while your existing Gateway technical support relationship remains in place.

Services include POS menus and buttons, ticket and membership configuration, pricing, chart of accounts mapping, users and permissions, nodes, promotions and discounts, reporting structures, seasonal changes, new products, and ongoing system cleanup.

POS MenusTicket ConfigurationMembershipsPricingCOA MappingUsers & NodesPromotionsReporting Setup

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POS

POS & CRM Support & Integrations

With almost 20 years of museum and cultural-center operations experience, we specialize in Galaxy POS and Microsoft Dynamics CRM / Dynamics 365. We support upgrades, troubleshooting, custom applications, and system integrations built around real operational needs.

Our goal is to make ticketing, memberships, transactions, guest service, and back-office workflows work together more reliably while giving staff better access to useful data.

Galaxy POSDynamics 365MembershipTicketingIntegrations

Custom Dashboards & Reporting

Turn raw operational data into information your team can use. We build dashboards and reports using Power BI, SSRS, and SQL to help organizations track visitor engagement, financial performance, attendance, operational workflows, and other key measures.

We focus on reporting that is clear, useful, and connected to the decisions people actually need to make.

Power BISSRSSQL ServerDashboardsOperational Reporting

AI-Driven Automation

Use AI to reduce repetitive work, support content creation, accelerate custom software development, and uncover deeper insight from existing data. We also build workflow automation that connects systems and moves information without constant manual intervention.

Examples include AI-assisted grant narratives, rapid development of internal tools, process automation, and intelligent data analysis.

AIPower AutomateWorkflow AutomationRapid DevelopmentData Insight

SEC

Cybersecurity & Threat Assessment

Protect your organization with practical security assessments, penetration testing, vulnerability reviews, and remediation planning. We look for weak points before they become larger problems and work with your IT team to strengthen defenses without creating unnecessary complexity.

The goal is simple: protect your systems, your data, and the trust of the people you serve.

AssessmentPen TestingVulnerability ReviewSecurity Planning

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Custom Applications

When off-the-shelf software does not match your workflow, we build practical tools around the problem. That can mean a new operational app, an interface between systems, a reporting utility, or a purpose-built workflow that removes manual steps.

Our custom development work is grounded in operations first: understand the process, simplify it, then build only what is needed.

Node.jsSQLAPIsInternal ToolsIntegrations

HOW WE WORK

Start with the operational problem—not the software.

We look at the process, the people, the systems already in place, and the outcome you need. Then we design the simplest technology approach that solves the problem and can actually be supported.

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LET’S TALK

Have a technology problem you want to simplify?

Tell us what you are trying to improve and we’ll start there.

(877) 624-5356