GALAXY POS ADMINISTRATION

Your Galaxy system.
Administered around your operation.

ServeBridgeAI provides ongoing Galaxy POS administration for museums, attractions, cultural organizations, and mission-driven teams that need experienced hands managing configuration and day-to-day system changes.

WHAT WE ADMINISTER

Day-to-day Galaxy ownership without adding another full-time specialist.

We manage the configuration details that keep ticketing, admissions, memberships, retail, food service, finance, and guest operations aligned as your organization changes.

01

POS Menus & Buttons

PLUs, cashier screens, button layouts, categories, modifiers, pricing, and operational menu changes.

02

Ticket Configuration

Admission products, timed tickets, group tickets, complimentary tickets, special programs, and capacity-related setup.

03

Membership Configuration

Membership products, levels, benefits, pricing, renewals, promotions, and operational setup.

04

COA & Financial Setup

Chart-of-accounts mapping, revenue categories, tender configuration, financial structure, and reporting alignment.

05

Users, Permissions & Nodes

User administration, permissions, nodes, workstations, device-related configuration, and operational access.

06

Promotions & Discounts

Promo codes, discounts, packages, seasonal offers, campaigns, and special-event pricing.

07

Reporting Configuration

Reporting structures, data exports, SQL reporting alignment, operational reports, and financial reporting setup.

08

Ongoing Administration

New products, price changes, seasonal events, configuration cleanup, documentation, and recurring system maintenance.

BEYOND CONFIGURATION

Galaxy expertise that connects to the rest of your technology.

When administration turns into a larger operational need, we can also build the integrations and custom tools around Galaxy.

Galaxy + Dynamics 365Connect ticketing, memberships, customer records, and CRM workflows.
Galaxy + Power BI / SQLTurn transaction and operational data into dashboards and actionable reporting.
Custom Galaxy ApplicationsBuild purpose-made tools such as kitchen displays, operational utilities, and automated workflows.
Process AutomationReduce manual entry by connecting Galaxy with Power Automate, SharePoint, APIs, and internal systems.
A CLEAR DIVISION OF RESPONSIBILITY

Keep Gateway for product support. Use ServeBridgeAI for administration.

We are not positioning Galaxy Admin Services as a replacement for the technical support included in your Gateway agreement. We become the experienced administrator on your side of the system: making changes, maintaining configurations, organizing setup, and helping Galaxy better fit the way your operation actually works.

GALAXY ADMIN SERVICES

Need someone to take ownership of Galaxy administration?

Tell us how your organization currently manages Galaxy and where the workload is falling on your team.

(877) 624-5356